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User guidance

Connect your shop and prepare your first listing step by step

Use the guides below for shop connections, design preparation, credits, and publishing. Sign in to request help with an account-specific issue.

From setup to publish

Seven short guides to get started

01

Getting started

Help topics

Create your account and start preparing your first listing.

  1. 1Create your free account.
  2. 2Open your own workspace.
  3. 3Review the basic steps before preparing a listing.
How It Works
02

Store connection

Help topics

After approving Etsy permissions, check your shop’s connection status.

  1. 1Start the connection with your own Etsy account.
  2. 2Review the requested permissions on Etsy’s approval screen.
  3. 3Reconnect your shop when the app asks you to.
Etsy Integration
03

Design and mockup

Help topics

Choose a design, match it with suitable mockups, and review the preview.

  1. 1Locate the design in your library and match compatible mockups.
  2. 2If image generation is needed, review the cost before starting it.
  3. 3Open the finished images in the generation record and review placement; keep your original separately.
Review features
04

Draft and profile

Help topics

Review title, description, tags, price, and variants before making a publish decision.

  1. 1Choose a listing profile.
  2. 2Review generated fields.
  3. 3Correct the draft before moving it to the publish queue.
Open the draft step
05

Queue and publish

Help topics

Check a listing’s preparation before sending it and its result afterward.

  1. 1Review queue status, the destination shop, and your credit balance.
  2. 2Review the listing and choose a sending mode available in your account.
  3. 3Open the result of the same queue item afterward; a pending operation is not a successful publication.
Open the publish step
06

Credits

Help topics

Check your balance and the credit cost before you start.

  1. 1Review the available balance.
  2. 2Review the credit cost of the operation.
  3. 3Inspect the operation record before retrying a failure.
Review the Free plan
07

Troubleshooting and support

Help topics

Record the error message, operation time, and relevant screen without sharing secret values.

  1. 1Record the error message, operation time, and reference if present.
  2. 2Check the cause of the error before trying again; do not recreate an operation with an uncertain result.
  3. 3Send a non-sensitive description through Support in your account and remove customer details from screenshots.
Review support options

Share your work

How do shared designs and mockups earn credits?

Makaytron’s sharing rewards give credits to creators whose content other sellers use in their listings. Designs and mockups follow the same basic process:

  1. Share your content

    Submit a design or mockup you have the right to share through the relevant market. Your content must meet that market’s review and sharing requirements.

  2. Another seller uses it in a listing

    Another user must use your content in an eligible listing and publish it successfully. Sharing, adding it to a library, previewing it or creating a draft is not enough.

  3. The use and reward are reviewed

    The reward is reviewed after the eligible use is verified. Rewards that are pending review or on hold are not yet spendable credits.

  4. Use your credits

    The approved reward is added to the earned credit balance of your own workspace. Track your balance and credit transactions in the Credits section of your account.

How many credits can I earn?

The amount depends on your content and the reward terms that apply to that use. There is no fixed payment for every share or guaranteed reward. Approved earnings are added to your account as credits.

Can I earn credits by using my own content?

No. Your own use does not qualify for rewards. Repeating the same listing or use does not create another reward either. Invited team members cannot earn sharing rewards in the team workspace they have joined.

Do earned credits expire?

No. Approved earned credits added to your balance do not expire, and these rewards are not taken back later. Credit-based operations use this balance first, followed by monthly plan credits and other purchased credits.

Can I exchange these credits for money?

These rewards are for credit-based operations in Makaytron. They do not provide a cash payment or withdrawal entitlement.

Learn how credits are used

Get support

Need help with your account?

Use Support in your account for a problem with your shop or an operation. Do not include passwords or other private login information in your message.

View contact options

Take the first step

Try the first steps in your own account

Open a free account and follow the guide in your own workspace.